Areas of Expertise

Practice Doesn’t Always Make Perfect

Why Training from Day One Just Makes Sense We’ve all heard the expression “practice makes perfect.” When I was young, my dad would provide me with all kinds of objects of curiosity to keep me active, help me learn discipline and (most of the time) test my resolve. My first BB gun, a set of…

Building Your Business – Even If You Don’t Own One

“I don’t own a business, so why should I be concerned about building one?” Sounds logical, right? However, everyone who works for a company is in fact building his or her own business. It may be tasks, projects or leadership within your department, region or district. You may not own the business, but you own…

By the Numbers: Showing some love for business literacy

Watch the faces of your employees the next time you tell them they need to learn business literacy. You’ll likely see blank stares as they imagine themselves adrift in a sea of numbers, ratios and acronyms. “Financial acumen training” doesn’t get much love from the folks in organizations who would benefit from it most. But…

Taking Ownership: What Your Leaders Don’t Know Can Hurt You!

Many years ago, I completed the grueling process of proving my senior thesis. I researched big restaurant chains that had both company-owned stores and franchised stores. My thesis – which I was able to prove – was that the franchise stores outperformed those owned by the company. Why? For one simple reason: because franchisees have…

Full Immersion: Learning That Works

Our previous blog introduced Blueline Simulations’ full immersion approach to learning – where we take people out of the office and into the field to make real-life connections to big ideas that work. We’ve taken a global biotech sales firm to Disney, Starbucks and an Apple store to explore engaging customer experiences. The client described…

Managing to Develop Talent… the Challenge Is on!

Today’s managers face a long and varied list of demands and challenges – not the least of which is coaching and developing their employees. After all, if their employees don’t succeed, they don’t succeed. It’s no secret what needs to be done – to mentor, develop and grow employees to their highest level of competence.…

Harnessing the Power of Emotional Intelligence

It’s been nearly 20 years since Daniel Goleman introduced the concept of Emotional Intelligence (EQ) to the business world, when his article on the subject first appeared in Harvard Business Review. What was groundbreaking (and often dismissed as “touchy-feely”) then is fully embraced today – as organizations worldwide are seeing notable results from leaders who…