Listening from the Inside

What was a novel idea just a few short years ago has become one of the most popular services Blueline Simulations offers. It’s called the Voice of the Business – a five-step needs assessment that secures buy-in and commitment by mining insights from inside your business. Yes, you read that right: from inside your business.…

eSimulations: Are You Up to the Challenge?

In my last blog, I outlined the merits of eSimulations and explored some compelling reasons why recent advances have made them more effective than live role-play. In short, today’s eSimulations: Can now contain hundreds (and in some cases thousands) of video-based nodes, meaning they can accurately reflect small changes in tone and language. Deliver a…

eSimulations: Has Live Role-Play Met Its Match?

It’s a common belief that, for all of their plusses, the big minus with eSimulations is their inability to discern nonverbal communication. And with research showing the significant role tone of voice and body language play in human communication, that’s a very big minus. Recent advances, however, have changed that. In fact, for many applications,…

Practice Doesn’t Always Make Perfect

Why Training from Day One Just Makes Sense We’ve all heard the expression “practice makes perfect.” When I was young, my dad would provide me with all kinds of objects of curiosity to keep me active, help me learn discipline and (most of the time) test my resolve. My first BB gun, a set of…

Building Your Business – Even If You Don’t Own One

“I don’t own a business, so why should I be concerned about building one?” Sounds logical, right? However, everyone who works for a company is in fact building his or her own business. It may be tasks, projects or leadership within your department, region or district. You may not own the business, but you own…