Core Competencies

Is Working Memory Capacity the Real Reason Why Sales Training Fails?

June 16, 2011
By
Is Working Memory Capacity the Real Reason Why Sales Training Fails?

Salespeople know they should listen more than they talk and if you ask them, they can rapidly list the steps in your selling process.  Yet when they are in front of a client they almost always talk too much and fail to execute properly on the steps in your selling process. Recent neuroscience research...

Read more »

Onboarding Sales Professionals with Online Simulation

June 2, 2011
By

In a previous blog, I described how we created an award winning onboarding experience for the legendary consulting firm: Booz Allen Hamilton. And in the one prior to that, I outlined our secret recipe. (If you missed that blog you may want to take a look now, because I’m going to showcase new ways...

Read more »

We Helped Booz Allen Hamilton Create one of the Best Onboarding Experiences in the Country. Here’s How.

May 19, 2011
By

Booz Allen Hamilton is one of the world’s most legendary consulting firms. More than a century old, the Virginia-based firm is credited with inventing the field of management consulting. The firm engaged Blueline Simulations to help redesign its onboarding program, and to implement the four program elements I described in my blog a few...

Read more »

Learning to Coach: New Technologies and New Opportunities

May 12, 2011
By

What’s a leader to do? Today, with their broad spans of control, leaders are frustrated that they can’t spend enough time with each of their employees. And yet, today’s economic environment demands that managers maximize employee productivity. Leaders are challenged to build skills and provide counsel, while also motivating and inspiring employees to take...

Read more »

Want ROI? Provide Effective Coaching!

April 28, 2011
By

During a recent client engagement I was reminded once again of how critical effective coaching is to success in the workplace. While conducting a gap analysis to identify failure points in a new sales process, one refrain was stated loudly and consistently: “our coaching on the new process is inconsistent, at best.” Unfortunately, this...

Read more »

Chances are, you or your competitors are hiring again. Maybe now is a good time to talk about Strategic Onboarding.

April 7, 2011
By

Having weathered the deepest recession of our generation, many organizations are beginning to report that they are hiring new employees. Others seem to be waiting as long as possible before bringing new people on board. Those who do delay adding new employees will have a heightened need to get new people up to speed...

Read more »

We’re Not Trying to Diss on That Nice Bullet-Point Memo You Wrote, But…

March 31, 2011
By
We’re Not Trying to Diss on That Nice Bullet-Point Memo You Wrote, But…

Did you see my two previous blog posts? I wrote about the opportunity for greater linkage between communications and learning solutions; and then explored how narrative and metaphor have the unique ability to engage readers in a way that is highly participative. Now let’s see if we can tie it all together. At Blueline...

Read more »

Communications and Learning Professionals: Why Can’t We All Just Get Along?

March 8, 2011
By

I’ve spent the past 20 years creating both communications solutions and learning solutions for some of the most influential companies in the world. One thing I’ve learned is that, from the organization’s point of view, those are two very different activities. Does the company need a communications campaign? Go hire the creative geniuses at...

Read more »

Blueline Client, Booz Allen Hamilton, wins Bersin Learning Leaders’ award for Learning and Talent Initiative Excellence

July 15, 2010
By

The Bersin Learning Leaders‘ program is designed to identify the very best in organizational learning and talent management. The program’s goal is not just to provide awards – but to recognize organizations which are driving high-value solutions based on business strategies. Bersin’s focus is on the use of benchmark criteria based on years of...

Read more »

Get Adobe Flash playerPlugin by wpburn.com wordpress themes
Premium Wordpress Plugin