Donna Burnette

Creating Transparency

Creating transparency is gaining recognition as a critical behavior in high-trust companies. According to PricewaterhouseCoopers, the – spirit of transparency – is the first key to restoring public trust. Is there a business consequence to a lack of transparency? I bet you can think of several examples but here’s a good one: Eckhard Pfeiffer, the…

Reengage Your Employees by Building Cultures of Trust

The worst recession in three generations has wreaked havoc on our markets and the companies that operate within them. And our employees are living with fear and uncertainty about the economy, their jobs and their careers. More than ever, there is urgency around building and restoring trust – between departments, within teams, across suppliers, with…

Backfiring Carrots

That’s actually the title of the lead story in The American Society for Training and Development’s (ASTD) 2010 daily conference news; a news flyer that is released during its International Conference. The writer was covering the keynote speaker, Daniel Pink’s message. According to Pink, author of Drive: What the Science of Motivation Can Teach You…

Trust in the Marketplace

Isn’t it interesting? The American Society for Training and Development’s (ASTD) International Conference was packed with sessions on virtual learning, social media, 3D, best practices for webinars and so on. I attended the conference, and while there, I received a press release about Ken Blanchard’s acquisition of the Trustworks Group. Yes, I did receive it…

Trust in the Headlines

Turn on the TV or click to your favorite news website and it won’t take long to find a story about the decline of trust in organizations. Damaged trust is at the heart of economic turmoil, and millions of workers have felt the effects in painful and personal ways. The 2009 annual Edelman Trust Barometer…

The Vital Lie

I recently listened to a dialog between Warren Bennis and Daniel Goleman on transparency.  The question they were reflecting upon was:  “Is Transparency Inevitable?” I thought it might be fun to blog about this topic so I share below some of the take-aways for me from their conversation (which by the way is on a…