In some of our recent blog posts we’ve explored the importance of Emotional Intelligence (EQ) and how your EQ may be even more important than your IQ at predicting success. So, is your Emotional Intelligence Quotient like your Intelligence Quotient — you have what you are born with and nothing is going to change...
Creating transparency is gaining recognition as a critical behavior in high-trust companies. According to PricewaterhouseCoopers, the – spirit of transparency – is the first key to restoring public trust. Is there a business consequence to a lack of transparency? I bet you can think of several examples but here’s a good one: Eckhard Pfeiffer,...
Isn’t it interesting? The American Society for Training and Development’s (ASTD) International Conference was packed with sessions on virtual learning, social media, 3D, best practices for webinars and so on. I attended the conference, and while there, I received a press release about Ken Blanchard’s acquisition of the Trustworks Group. Yes, I did receive...
Turn on the TV or click to your favorite news website and it won’t take long to find a story about the decline of trust in organizations. Damaged trust is at the heart of economic turmoil, and millions of workers have felt the effects in painful and personal ways. The 2009 annual Edelman Trust...
I recently listened to a dialog between Warren Bennis and Daniel Goleman on transparency. The question they were reflecting upon was: “Is Transparency Inevitable?” I thought it might be fun to blog about this topic so I share below some of the take-aways for me from their conversation (which by the way is on...
