Turn on the TV or click to your favorite news website and it won’t take long to find a story about the decline of trust in organizations. Damaged trust is at the heart of economic turmoil, and millions of workers have felt the effects in painful and personal ways. The 2009 annual Edelman Trust Barometer...
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I recently listened to a dialog between Warren Bennis and Daniel Goleman on transparency.  The question they were reflecting upon was:  “Is Transparency Inevitable?” I thought it might be fun to blog about this topic so I share below some of the take-aways for me from their conversation (which by the way is on a...
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What should be a training designer’s goal? The answer would seem obvious: design a training solution.  While that may be the product the designer produces, it should not be the goal. Recently I’ve been reading Art of Game Design: A Book of Lenses by Jesse Schell. While at Blueline we often find a serious game...
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Many people predicted and blogged that 2010 would be the year that Social Learning and other Web 2.0 technologies really take off in the training space. And it may turn out that they are right. Certainly the technologies are maturing, and gaining more widespread acceptance by vast numbers of people outside the workplace. I...
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“90 percent of the information employees take action on comes from people in their network.” Rob Cross, professor of management at the University of Virginia and Research Director of The Network Roundtable If Mr. Cross is correct then the question becomes how readily available is that information to your employees? In today’s fast-paced and rapidly changing business...
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I recently had the opportunity to attend a conference with Bob Gerard from Accenture. Bob gave a presentation that really opened the audience’s eyes to the true value of the Virtual World Classroom based on some research he and his team had just concluded.  Bob wasn’t lost in the allure of Avatars and 3D worlds,...
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