Coaching

Learning to Coach: New Technologies and New Opportunities

May 12, 2011
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What’s a leader to do? Today, with their broad spans of control, leaders are frustrated that they can’t spend enough time with each of their employees. And yet, today’s economic environment demands that managers maximize employee productivity. Leaders are challenged to build skills and provide counsel, while also motivating and inspiring employees to take...

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Want ROI? Provide Effective Coaching!

April 28, 2011
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During a recent client engagement I was reminded once again of how critical effective coaching is to success in the workplace. While conducting a gap analysis to identify failure points in a new sales process, one refrain was stated loudly and consistently: “our coaching on the new process is inconsistent, at best.” Unfortunately, this...

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