Areas of Expertise

Facing a business transformation? Blueline is in your future!

Change creates uncertainty – causing fear and confusion and hurting productivity.  A clearly defined message and communication strategy can dispel doubts and facilitate alignment.  Learn how Blueline supported innovation initiatives at a Fortune 50 Healthcare Company using proven planning and communication strategies. The outcomes are best summarized by the head of the organization who opined:…

LOOK! WE’RE IN THE WALL STREET JOURNAL! (KIND OF)

I was talking with a client recently and we were discussing the powerful impact successful change strategies can have on an organization.  We were both sharing our continued surprise at how simple strategies can have such far reaching impact.  Even though we have both seen and experienced it many times it is still delightful to…

Brandon Hall Award Application Time!

In our industry there are few awards that matter as much as the Brandon Halls. Last month the 21st Annual Brandon Hall Group HCM Excellence Awards Program opened for applications. The Brandon Hall Awards are “the most prestigious awards program in the industry. Often times called the “Academy Awards” by Learning, Talent and Business Executives,…

Respect is one of those words and concepts that carries with it big ideas and expectations

Part 3: Equally critical to creating and maintaining trust among project teams has to do with having respect for each other. That includes respect for the client organization…what they’re trying to accomplish, the steps that they must go through in their process and their challenges, and respect for what each team member brings with them…

Creating and Maintaining Trust Among Project Teams

Part 2: It won’t come as a surprise that clear communication is vital to building relationships with project team members. But what does that mean? It encompasses a myriad of things when bringing people together to work on a project. It’s not assuming that the members of the project team want to be communicated with…

Learning Business Literacy… and Eating Your Vegetables

Watch the faces of your employees next time you tell them they need to learn business literacy. I bet they look a lot like my ten-year-old when I tell him he has to eat his vegetables. “Financial acumen training” doesn’t get much love from the folks in organizations who would benefit from it the most.…

What do you do when your sales model no longer works?

Your marketplace is changing in fundamental ways. Your customer’s business model has changed.  The decision makers have changed.  Not surprisingly, the sales model that you and your competitors have relied on for decades is no longer delivering the results you need.  You aren’t sure that you even need a sales force anymore.  But there are…

Creating and Maintaining Trust Among Project Teams

Part 1: In our business, like most others, working effectively with project teams is critical to our success. Today’s constantly changing marketplace is forcing teams to evolve while demanding higher levels of productivity and efficiency. The modern workforce is much more diverse now than it has been in years past, not just with ethnic or…

Onboarding Sales Professionals with Online Simulation

In a previous blog, I described how we created an award winning onboarding experience for the legendary consulting firm: Booz Allen Hamilton. And in the one prior to that, I outlined our secret recipe. (If you missed that blog you may want to take a look now, because I’m going to showcase new ways to…

Challenger Sale: Selling With Insight

I am very proud to say that I was taught SPIN Selling by the pioneer of that method, Neil Rackham himself. That was nearly 25 years ago, and since then I have dedicated my professional life to uncovering my customers’ unique needs and solving challenges for them; and to teaching others to do the same.…