Areas of Expertise

Trust in the Marketplace

Isn’t it interesting? The American Society for Training and Development’s (ASTD) International Conference was packed with sessions on virtual learning, social media, 3D, best practices for webinars and so on. I attended the conference, and while there, I received a press release about Ken Blanchard’s acquisition of the Trustworks Group. Yes, I did receive it…

Learning leaders are the key to reengaging a disengaged workforce

Your organization has much to contend with – uncertainty in the marketplace, changing customer behaviors, new technology, and employees that have disengaged.  That’s right – DISENGAGED.  The broad employee population may be thankful to have a job, but let’s face it, their focus has been challenged by the worst recession in three generations.  In fact,…

Managers Do Still Make a Difference

The point of all training provided by an organization is to improve people’s performance on the job. For this to happen, employees must use what they have learned when they are working. In their 1992 book, Transfer of Training, Mary Broad and John Newstrom evaluate the impact of three key resources on skills application –…

Enterprise Trends with Implications for Learning

Alex Williams over at readwriteweb.com has an interesting post on 5 Enterprise Trends to Watch in 2010. While he doesn’t specifically address training or corporate learning, I think the trends he is predicting will have a significant impact on our industry. I particularly like his reframe of the term social media. “Social media has to…

Helping the Brain Make Meaning

I recently discovered a presentation from last year’s TED conference by Tom Wujec, an Information Designer and Fellow at AutoDesk, in which he explored the question, “How can we best engage our brains to help us better understand big ideas?” Certainly an important question for those of us engaged in developing training and communications programs.…