Capabilities

Listening from the Inside

What was a novel idea just a few short years ago has become one of the most popular services Blueline Simulations offers. It’s called the Voice of the Business – a five-step needs assessment that secures buy-in and commitment by mining insights from inside your business. Yes, you read that right: from inside your business.…

Full Immersion: Learning That Works

Our previous blog introduced Blueline Simulations’ full immersion approach to learning – where we take people out of the office and into the field to make real-life connections to big ideas that work. We’ve taken a global biotech sales firm to Disney, Starbucks and an Apple store to explore engaging customer experiences. The client described…

Harnessing the Power of Emotional Intelligence

It’s been nearly 20 years since Daniel Goleman introduced the concept of Emotional Intelligence (EQ) to the business world, when his article on the subject first appeared in Harvard Business Review. What was groundbreaking (and often dismissed as “touchy-feely”) then is fully embraced today – as organizations worldwide are seeing notable results from leaders who…

Mapping It Out: Helping Employees See the Big Picture

As a leader, it’s a good bet that you understand the power of showing vs. telling when it comes to communicating complex messages to your employees. Communicating important information verbally or in writing can be confusing and leaves the door wide open for interpretation. The mind’s eye is often quick to interpret what it understands…

All Questions Aside… You Already Have the Answers!

Proven systems, verified processes and time-tested techniques all sound good at first. After all, if they work for so many other organizations, they should work for yours too… right? Not necessarily. In fact, standard off-the-shelf interventions and implementations that tout a “one-size-fits-all” approach rarely have the intended results. Why? Because every organization is unique, with…

Communicating Through Change

How a Blueline Blueprint Learning Visual and Quick Draw Video Can Help Tell the Story Whether self-induced or triggered by external forces, organizational change can create confusion, uncertainty and fear at all levels – having a notable effect on morale, production and overall organizational climate. Although the end result is almost always positive, getting there…

Has an evolving marketplace required a change in your sales model?

Your marketplace is changing in fundamental ways. Your customer’s business model has changed.  The decision makers have changed.  Not surprisingly, the sales model that you and your competitors have relied on for decades is no longer delivering the results you need.  You aren’t sure that you even need a sales force anymore.  But there are…

Are you wasting your learner’s precious time?

For most training functions, creating sustainable impact within your organization is mission critical. If you are not going to generate lasting results then why bother? Time and time again our experience with client simulations has proven that the more immersive the learning experience, the greater the sustainable impact. Here are just three of the many…

Sometimes Training Isn’t the Answer (Part 2)

You’ll recall that in my last post I shared the thought process that we go through when helping clients to determine the root cause of their challenge and therefore the most impactful solution. In this scenario, our pharmaceutical client needed to jumpstart the use of a new product planning process that they had recently updated…