Your marketplace is changing in fundamental ways. Your customer’s business model has changed. The decision makers have changed. Not surprisingly, the sales model that you and your competitors have relied on for decades is no longer delivering the results you need. You aren’t sure that you even need a sales force anymore. But there...
Research by Mary Broad and John Newstrom, as reported in their book, Transfer of Training, establishes how critical the manager’s role is to newly trained skills actually being used on the job. The authors assert that what the manager does before and after training occurs is even more important than what the training designer...
As our previous posts have alluded to, gamification is the current hot topic in training. And there is real power in well-designed, effective gamification in other aspects of life, as David Hutchens mentioned last week. Many people are now discovering the power of gamification combined with social networking to make positive changes to their...
Training doesn’t happen in a vacuum, the success of a training program depends on more than just a good design. Stakeholder commitment and buy-in is critical. Many a well-designed program rests on the dust heap of organizational training because it turned out a critical stakeholder wasn’t onboard. Ensuring stakeholder buy-in is even more vital...
A number of tech writers have said that with its introduction of the iPhone, Apple didn’t create a smartphone but a pocket computer that can operate as a phone. Given everything that people do with their smartphones now I think they are right. The function I use the least on my iPhone is making...
When the iPad was introduced three years ago many in the community wrote about its potential use in corporate training, including me. Since then, many organizations have begun to take advantage of the iPad’s portability, constant connection through WiFi or cellular networks and engaging interactivity to create custom training solutions for their workforce. Unfortunately,...
In some of our recent blog posts we’ve explored the importance of Emotional Intelligence (EQ) and how your EQ may be even more important than your IQ at predicting success. So, is your Emotional Intelligence Quotient like your Intelligence Quotient — you have what you are born with and nothing is going to change...
In his 2004 book, The Wisdom of Crowds, James Surowiecki made the case that “under the right circumstances, groups are remarkably intelligent, and are often smarter than the smartest people in them.” His point being that the collective wisdom of a large group of people provides better solutions than a few experts. I recently...
