Monthly Archives: April 2010

Managers Do Still Make a Difference

The point of all training provided by an organization is to improve people’s performance on the job. For this to happen, employees must use what they have learned when they are working. In their 1992 book, Transfer of Training, Mary Broad and John Newstrom evaluate the impact of three key resources on skills application –…

Will Companies Need a CSO (Chief Social Officer)?

As computer technologies became an integral part of running a modern business, executives created the Chief Technology Officer (CTO) role to develop strategy, oversee implementation and ensure the business was leveraging appropriate technologies to enhance results. Will the increasing recognition of the power and importance of social networks, in everything from learning to innovation, lead…

Trust in the Headlines

Turn on the TV or click to your favorite news website and it won’t take long to find a story about the decline of trust in organizations. Damaged trust is at the heart of economic turmoil, and millions of workers have felt the effects in painful and personal ways. The 2009 annual Edelman Trust Barometer…

The Vital Lie

I recently listened to a dialog between Warren Bennis and Daniel Goleman on transparency.  The question they were reflecting upon was:  “Is Transparency Inevitable?” I thought it might be fun to blog about this topic so I share below some of the take-aways for me from their conversation (which by the way is on a…